Overview
At Auranest, we take pride in connecting the world by delivering our products to customers across the globe.We are committed to delivering your orders as quickly and efficiently as possible. Our team works diligently to ensure that you receive your products in the best condition and within the expected time frame. However, there are occasions when orders may be delayed due to circumstances beyond our control. Below, we outline our shipping practices and address common concerns related to the shipping process.
Order Processing Time
Orders are typically processed within 1-2 business days. This timeframe allows us to verify order details, prepare your items for shipping, and perform quality checks. Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.
Potential Delays
While we strive to maintain our shipping estimates, delays may occur for reasons such as:
- High Volume of Orders: During peak shopping seasons or promotional events, the volume of orders may increase significantly, leading to longer processing and delivery times.
- Customs Processing: Your package may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
- Postal Service Problems: Occasional delays in the postal service, such as transportation disruptions, staffing shortages, or other operational issues, can affect delivery times. We closely monitor these situations and work with our shipping partners to minimize the impact on our customers.
Shipping Options and Rates
We offer a range of shipping options to suit your needs. Options include Standard and Express shipping Worldwide, each with different estimated delivery times. Exact shipping times can vary based on the destination country.
|
Shipping option |
Estimated delivery time |
Price |
|
Free Shipping (Order over $20) |
7 to 10 business days |
Complimentary |
|
Standard Shipping |
6 to 9 business days |
$4.99 |
|
Express Shipping |
4 to 7 business days |
$9.99 |
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and a link to follow the delivery status of your package.
Contact Us
If you have any questions or concerns about your order, please contact our customer service team at customercare@auranestessentials.com. We are here to help with any issues related to shipping, tracking, or receiving your order.
Thank you for choosing Auranest. We appreciate your business and look forward to serving you again.